We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
As of 5/2/2011, Toggenburg has adopted a “no motorized” policy for the public. The use of any power driven devices or vehicles by the public, including devices used by individuals with mobility disabilities that were not primarily designed for use by individuals with disabilities, would pose safety hazards to individuals using the trails for hiking and mountain biking. This assessment is based on the size, weight, dimensions, and speed of these devices; the potential for collisions with other visitors; the high volume of traffic on the trails; and the substantial risk of serious impacts to natural resources caused by these vehicles.
The Resort allows individuals with mobility disabilities to use wheelchairs and manually-powered mobility aids, such as walkers, crutches, canes, braces, or other similar devices designed for use by individuals with mobility disabilities in areas open to pedestrian use.
The Ski Area allows the use of adaptive devices or other ”manually-powered mobility aids” designed for use on the slopes. Adaptive devices are any specialized equipment that has been designed and manufactured primarily for use by individuals who have disabilities, including without limitation mono skis, bi skis, outriggers and sit-skis. The Ski Area rental facility offers or will arrange for any adaptive equipment that meets this definition when requested for rental in advance by individuals wanting to enjoy winter sports at our resort.
Due to safety and privacy concerns, Toggenburg Mountain prohibits the operation or use on or above Resort property of unmanned aerial systems, or drones, by the general public—including model aircraft by recreational users and hobbyists. This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within the area boundaries. This prohibition extends to any devices launched or operated from Resort property, as well as any launched from private property outside of the Resort boundaries. Please contact a resort representative if you have any questions. Any authorized operation of drones on or above Resort property will be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, as well as those policies separately established by this Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability. Any violation of this policy may involve suspension of your access privileges to the Resort, or the revocation of your season pass, as well as confiscation of any prohibited equipment, and may subject violators to any liability for damages, including, but not limited to, damages for trespass, violations of privacy, and physical injuries to persons and/or property, as well as legal fees.
If you are a working member of the press and plan to visit Toggenburg Mountain, please let us know in advance so that we can be of assistance to you. News Media members can ski or ride for free at any time during the season. In order to arrange for free tickets, lessons, and rentals, contact us in advance. You will need to bring your business card for verification.
Before the season begins, refunds can be requested. A bookkeeping fee of $25 will be deducted from the refund amount. Please allow 30 days for refund. An individual may request a refund for the following reasons:
After the season starts (December 1st), an individual may only request a refund if unable to ski due to medical reasons. A letter from the doctor is required for verification. A bookkeeping fee of $25 per pass will be deducted from the refund amount. Please allow 30 days for refund.
The percentage of refund is as follows:
Rollover Policy: Rollovers to next season are possible for medical reasons only. No rollovers will be processed after 40 days of operation.
Please send all requests to: firstname.lastname@example.org
Locker refunds will be honored but only before December 1st. A $20.00 bookkeeping charge will be deducted from your refund. Please allow 30 days for refund.
Falsification of fact in the use of a lift ticket, or Season Pass is punishable under New York State Law. Any skier or rider caught using a falsified Pass or lift ticket, or using another person’s Season Pass will be subject to arrest and prosecution for “Theft of Service.”
Reckless skiing is in violation of Article 18 of the New York State General Obligations Law and will result in loss of lift privileges.
The use of our facility will be denied to those under the influence of drugs and/or alcohol. Toggenburg will refuse service or evict from the premises, persons in violation of the above.
Management reserves the right to revoke any Season Pass for violation of any of the above policies, rules, or regulations. No refunds will be issued if your pass is revoked by management.
Our lifts require routine maintenance. We will not be responsible for grease damage to any outerwear due to grease dripping from lifts. This is an inherent risk of the sport.
BY LAW YOU ARE REQUIRED TO READ, UNDERSTAND AND ACCEPT “SKIER RESPONSIBILITIES AND DUTIES” AND “WARNING TO SKIERS” POSTED AT TICKET WINDOWS AND THROUGHOUT THE RESORT.
Downhill skiing, like many other sports, contains inherent risks including, but not limited to the risk of personal injury, including catastrophic injury, or death or property damage, which may be caused by variations in terrain or weather conditions; or surface or subsurface snow, ice, bare spots or areas of thin cover, moguls, ruts, bumps; or other persons using the facilities; or rocks, forest growth, debris, branches, trees, roots, stumps, or other natural or man made objects that are incidental to the provision or maintenance of the ski facility in New York State. New York law imposes a duty on you to become apprised of, and understand, the risks inherent in the sport of skiing, which are set forth above, so that you may make an informed decision of whether to participate in skiing notwithstanding the risks. New York law also imposes additional duties upon you, to which you must adhere, for the purpose of avoiding injury caused by any of the risks inherent in purpose of avoiding injury caused by any of the risks inherent in skiing. If you are not willing to assume all of these risks and abide by all of these duties, you must not participate in skiing at this ski area. Instruction is available at all times on the Alpha Slope (beginner slope – except first and last hours of operation) at the Time Warner Cable sign located at the bottom of Chair III. Instruction and education (Article 18) for skiers relative to the risks inherent in the sport, and the duties for skiers is available upon request at the ski resort at all times.
ALL PERSONS USING THE TOGGENBURG MOUNTAIN FACILITIES ARE BOUND BY THE REQUIREMENTS OF THE AFOREMENTIONED CODE. A COMPLETE COPY OF ARTICLE 18 IS AVAILABLE AT THE LIFT TICKET WINDOW. IF YOU WOULD LIKE A COMPLETE COPY OF ARTICLE 18, PLEASE CONTACT THE SKI RESORT AND WE WILL MAIL ONE TO YOU.
Freestyle Terrain may include half-pipes, as well as terrain parks and terrain features. They are provided for your enjoyment and offer adventure, challenge and fun. However, Freestyle Terrain use, like all skiing and riding exposes you to the risk of serious injury. Prior to using Freestyle Terrain, it is your responsibility to familiarize yourself with all instructions and warnings and to follow the “Your Responsibility Code.”
If you are unwilling to accept the inherent risks in skiing as outlined in the “Skier Responsibilities and Duties” and “Warning to Skiers” do not purchase this Season Pass. By purchasing this Season Pass you hereby expressly acknowledge your understanding and acceptance of the foregoing.